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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Himanshu Sharma
06/01/2019
Senior Manager, Home Credit
Highly Knowledgeable Trainer VK Impressive
“The trainer was one of the best I’ve seen so far. Mr. VK is highly knowledgeable and effective in his teaching methods.”
Lean Six Sigma Black Belt
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Ashok Kumar Sharma
06/01/2019
Domain consultant, Tata Consultancy Services
Comprehensive Content Developed Statistical Skills and Structural Approach
“The course content was very comprehensive and detailed. The training program has significantly developed my statistical skills and empowered me to approach existing processes more structurally.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Himanshu Singh
06/01/2019
Sr. Manager, CPA Global
Creative Examples Explained Tool Applicability Effectively
“The creativity applied within examples to explain the applicability of tools was the best aspect of the training sessions. The way the sessions were conducted was tremendous, with good explanations and encouragement for participation.”
Lean Six Sigma Black Belt
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Manish Kaushik
06/01/2019
Head Security, Home Credit
Excellent Trainer with Amazing Content Delivery
“The trainer was excellent. The content coverage and the delivery by the instructor were amazing.”
Lean Six Sigma Black Belt
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Rupal Saxena
06/01/2019
Assistant Manager, Metlife
Detailed and Informative Course Study
“The course study was detailed and informative. The interactive sessions were particularly engaging.”
Lean Six Sigma Black Belt
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NAVEEN TIWARI
06/01/2019
MANAGER, Glaxo Smithkline Consumer Health care Limited
Effective Training Methodology Helpful for Critical Projects
“The training methodology was very effective. Benchmark has a well-stabilized methodology for training, making it helpful for dealing with critical projects.”
Lean Six Sigma Black Belt
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A P Felix
06/01/2019
Quality Assurance Manager, Yatra Private Limited
Beneficial Practice with Minitab and Techniques
“The extensive practice of Minitab and cross-references from various industries were very beneficial. The detailed content and numerous examples related to different techniques were very helpful.”
Lean Six Sigma Black Belt
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Mohit Kumar Rahul
06/01/2019
Management Consultant, Renoir Consulting
Comprehensive Training Content Well-Organized
“The content of the training was very comprehensive. It was well-organized and covered all necessary aspects thoroughly.”
Lean Six Sigma Black Belt