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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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SAURABH KUMAR GUPTA
04/08/2019
SR. MANAGER OPEARTIONS, Myntra Designs Private Limited.
Effective Methodology Provided Structured Application
“The methodology used in the training was very effective. It provided a structured way to apply the concepts in real-world scenarios.”
Lean Six Sigma Black Belt
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Ankit Gautam
04/08/2019
Assistant Manager, Bajaj Energy
Training Highlight: Detailed explanations with examples.
“What I liked best in the training was the thorough explanation of every topic, complete with examples.”
Lean Six Sigma Black Belt
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Suruchi Mahajan
04/08/2019
Sr. Risk Analyst, Royal Bank of ScotLand
Interactive Training with Real-Life Correlations Cleared Doubts
“The interactive, practical use of Minitab and the variety of questions within each section were very helpful. This course has given me a broader vision for picking projects and identifying areas to apply this knowledge.”
Lean Six Sigma Black Belt
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PULAK KUMAR METIA
04/08/2019
SENIOR MANAGER, Sun Pharma
Liked Theoretical Applications; Concepts Displayed Nicely
“I liked the theoretical applications covered in the training, which will be very helpful for the future. The concepts were displayed very nicely.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
BRAHMANANDA SAHOO
04/08/2019
Sr. Manager, The Supreme Industries Limited.
Comprehensive coverage of DMAIC phase content
“All the contents of the DMAIC phase were covered comprehensively. Benchmark provides a thorough understanding of this critical aspect.”
Lean Six Sigma Black Belt
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Advait Nair
04/08/2019
Six sigma coordinator, DUFIL
Detailed Training with Examples Simplified Concepts
“The training was detailed, with each and every topic explained thoroughly. The use of examples made the concepts easier to understand.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAKAM SAI KAMAL
04/08/2019
Trainee Engineer, DUFIL
Excellent Problem-Solving Approach Makes Benchmark the Best
“The way to approach problems taught in the training was excellent. Benchmark Six Sigma is the best for learning these methodologies.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Amlan Gourav
31/07/2019
Quality Manager, Amazon
Fun, Knowledgeable Instructor, Enjoyable Training
“The instructor is fun and knowledgeable, making the training very enjoyable. I really loved the way the training was conducted.”
Lean Six Sigma Black Belt