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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Vinson Varghese
10/11/2019
Assistant Manager, International SOS
Outstanding Teaching Simplified Complex Concepts
“The teaching was outstanding. Parag is the best at explaining complex concepts in an understandable way.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
TANMAY GUPTA
10/11/2019
Senior Engineer, Bluestar Limited
Benchmark Best for Lean Six Sigma Learning
“The content was good with relative examples. Benchmark is the best institute to learn Lean Six Sigma GB and BB concepts.”
Lean Six Sigma Black Belt
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Mamta Shetty
10/11/2019
Senior Manager Business Excellence, Mahindra Susten
Excellent Structure with Smooth Flow and Examples
“The structure and seamless transition between topics, including examples, DOE, and the Measure phase, were excellent. The flow of the course was good, and the trainer was great.”
Lean Six Sigma Black Belt
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Kunal Devram Jagtap
10/11/2019
Quality Analyst, Hexaware
Training Provided Insights and Solutions
“The training helped me gain insights into the process and provided appropriate solutions to problems. The course was fruitful and provided detailed knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAMDAS DHAKLU JADHAV
10/11/2019
Head of Operations, Nobel Biocare
Excellent Program Planning and Teaching Methods
“The way the program was planned, including the training material and teaching methods, was excellent. The structure ensured a comprehensive understanding of the material.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Subhashini Kumar
13/10/2019
Supervisor, Adroit Global Solution
Techniques Explained with Examples Enhanced Understanding
“All the techniques were explained with multiple examples. This method made it easier to grasp and apply the concepts effectively.”
Lean Six Sigma Black Belt
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R. Narayanasamy
13/10/2019
Assistant General Manager, Carborundum Universal Limited
Trainer’s Expertise and Live Examples Aided Learning
“The trainer’s expertise and knowledge of the subject content helped us learn more about the subject matter. Benchmark makes the subject content easy for learners to understand with more live examples.”
Lean Six Sigma Black Belt
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Mohan S
13/10/2019
Sr. Manager, Ninestars Information Technologies
Real-Time Examples Made Learning Relevant and Practical
“The examples provided were related to real-time scenarios. This approach made the learning process very relevant and practical.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt