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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Sujoy Biswas
28/06/2021
Manager, VIL
Fluidly explained concepts ensured understanding
“A very nice session, concepts were fluidly explained and understanding was ensured.”
Business Analytics Foundation (SP)
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Beena Ram
28/06/2021
Manager – Operational Excellence, Sourcepoint Mortgage
Excellent Training on Business Analytics with Examples
“Excellent Training. Helped me to know the role of Business Analytics in the Lean Six Sigma Project with examples. Different industries’ examples were interesting and refreshing the Regression analysis.”
Business Analytics Foundation (SP)
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Archana Handa
28/06/2021
EY
Seamless Integration of Excellence
An outstanding session! The program and course content are seamlessly integrated, perfectly complementing Business Excellence and Lean Six Sigma methodologies.
Business Analytics Foundation (SP)
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Concise and Effective Training Exceeded Expectations
“Concise yet effective. Beyond expectations! The training was clear and impactful, providing valuable insights that exceeded my expectations.”
Lean Six Sigma Green Belt
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Training Inclusive and Effective Skill Training
“The training was delivered keeping in mind all skill sets. I was able to understand concepts even if I have not used them in my profession, making the learning process inclusive and effective.”
Lean Six Sigma Green Belt
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Highly Recommend Benchmark for Certifications
“Highly recommend Benchmark for Six Sigma Certifications for anyone looking to improve their career path.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Effective Learning of Quality Improvement Techniques
“It was more effective for me learning the vast information and techniques, which would help me in improving quality standards. The detailed explanations were very beneficial.”
Lean Six Sigma Green Belt
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Effective Training with Benchmark Six Sigma Program
“Very informative and keen discussions on any queries raised. Training was well planned and descriptive. Data sets and examples were illustrated in a nice fashion. Glad to have trained Green Belt under Benchmark Six Sigma Program.”
Lean Six Sigma Green Belt