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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Grateful for Enriching Knowledge Throughout Course
“I extend my gratitude for enriching me with valuable knowledge throughout the course.”
Lean Six Sigma Black Belt
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Smart Session Planning; Engaging Content Delivery
” Session planning done smartly, trainer Mayank Gupta made learning easy with relevant examples. Content delivery was engaging and practical sessions during the class on minitab provided more clarity. Thank you Mayank Sir, Support team and Benchmark! “
Lean Six Sigma Green Belt
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Industry-Simulated Data Illustrated Six Sigma Applications
“The data files used, which simulate actual industry data, were invaluable in illustrating the application of Six Sigma tools.”
Lean Six Sigma Black Belt
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Excellent Teaching Pattern with Practical Examples Facilitated Understanding
“The teaching pattern employed, complemented by practical examples, was excellent, facilitating better understanding of the concepts.”
Lean Six Sigma Black Belt
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Highly Effective Course Comparable to In-Person
“I find this course to be highly effective, offering a learning experience that is just as impactful as an in-person course.”
Lean Six Sigma Black Belt
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Seerthi Nadar
17/01/2022
Central Service Team, Home First Finance
Effective Teaching Improved Productivity Knowledge
“I gained knowledge on improving productivity, thanks to the effective way of teaching employed by the trainer.”
Lean Six Sigma Green Belt
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Vaibhav Dubey
17/01/2022
Deputy General Manager, Alembic Pharmaceuticals Limited
Benchmark: A statistical problem-solving platform
“Benchmark provides a sound platform to learn and use the statistical knowledge to resolve the process issues “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Aakar M Gupte
17/01/2022
Sr QA automation Lead, AIT Global India
Enhancing Processes with Data-Driven Industry Examples
“Great effort to ensure the reality of industry examples were discussed and overall a practical approach on how one can improve the process with the help of data “
Lean Six Sigma Black Belt