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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Anuj Aggarwal
15/06/2022
Lead- Finance & Accounts, Hero Housing Finance
Exemplary Course with Action-Packed Activities
“Exemplary Course in an action packed two days and complete participation through various activities and exercies.”
Lean Six Sigma Green Belt
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Atul Rathi
15/06/2022
ACM- State, Hero Housing Finance
Training Emphasized Leadership and Future Vision
“The training emphasized leadership qualities and future vision, which are essential for effective management.”
Lean Six Sigma Green Belt
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Mohammad Mohtashim
15/06/2022
Project Manager, Hero Housing Finance
One of the Best Six Sigma Trainings
“This is one the Best Six Sigma Training “
Lean Six Sigma Green Belt
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Kanika Goyal
15/06/2022
Associate-Operations, Hero Fincorp
Assessment Taught Project Techniques
“The assessment helped me learn how to choose projects, find reliable data through different techniques, identify defects, and implement mistake-proofing techniques while controlling plans; this was explained through multiple sets of examples.”
Lean Six Sigma Green Belt
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Navdeep Arora
15/06/2022
Central Operations Manager, Hero Housing Finance
Positive Attitude with Six Sigma Mindset
“it is very good to have positive attitude towards work with six sigma mindset”
Lean Six Sigma Green Belt
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karan chouhan
15/06/2022
Associate, Hero Fincorp
Problem-Solving Articulated with Metrics
“The problem-solving approach was well articulated, particularly through the use of concepts and metrics.”
Lean Six Sigma Green Belt
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DANISH AZIZ
15/06/2022
Manager- IT, Hero Housing Finance
Quality Concepts Relatable to Current Projects
“Quality improvement concepts were relatable to the projects I am currently working on, making them practical and applicable.”
Lean Six Sigma Green Belt
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Mohd Zuber
15/06/2022
Associate, Hero Fincorp
Training Emphasized Efficiency Improvement
“The training emphasized improving work efficiency by analyzing data for better and more appropriate results.”
Lean Six Sigma Green Belt