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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
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Course Content and Trainer’s Experience Impeccable
“The course content, coupled with the trainer’s experience, was impeccable, providing a truly enriching learning experience.”
Lean Six Sigma Black Belt
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Overall Experience Good; Potential for Enhancement
“The overall experience was good, providing valuable learning opportunities and insights. While satisfactory, there is potential for further enhancement to enrich the learning journey.”
Lean Six Sigma Green Belt
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Very Good Session; Detailed LSSGB Coverage
“It was very good session, covered all the course of the LSSGB in detailed. Everything was explained with an example, so it was interesting to listen. In offline, we can do practice the modules with the help of the course material which was provided by Bench Mark “
Lean Six Sigma Green Belt
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Professional Virtual Classroom Training Experience
“The experienced virtual classroom training was very professional. The contents are worth it, but the training session hours should be increased for more in-depth coverage.”
Lean Six Sigma Green Belt
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Supportive Trainer Enhanced Learning Environment
“The trainer provided excellent support and was very cool, demonstrating exceptional professionalism and approachability throughout the sessions. Their guidance and demeanor greatly contributed to a positive and conducive learning environment, enhancing the overall training experience.”
Lean Six Sigma Green Belt
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Ashish Gupta
31/07/2022
Senior Manager – Transport, KSH Distriparks Private Limited
Great Training Sessions with Engaging Discussions
“The training sessions were great, providing valuable insights and fostering engaging discussions. They effectively conveyed key concepts and facilitated active participation.”
Lean Six Sigma Green Belt
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Well-Designed Curriculum with Experienced Mentors and Supportive Facilitators
“The curriculum was well designed and structured. The mentors had extensive domain experience, and the pre-training facilitators were very polite and helpful. I would love to stay connected with Benchmark in the future.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Santosh Uttam Ingalkar
31/07/2022
Head – Operations, KSH Distriparks Private Limited
Excellent Training; Trainer Demonstrated Expertise
“The training was very good, particularly noteworthy was the extensive knowledge and skill set demonstrated by the trainer. Their expertise greatly enriched the learning experience.”
Lean Six Sigma Green Belt