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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
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Engaging and Informative Classes with the trainer
“I joined LSSGB with Benchmark because of positive word of mouth for the trainer. The classes were engaging and informative, and I never felt bored.”
Lean Six Sigma Green Belt
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Sonia
28/08/2022
RPA BUSINESS ANALYST, NatWest Group
Great Training; Topics Clear with Practical Examples
“It was a great training by Mayank. Every topic was made clear with practical examples, and the sessions were very interactive.”
Lean Six Sigma Green Belt
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Aniket Shah
28/08/2022
Process Specialist, Cognizant
Trainer Provided Relatable Examples
“The trainer has excellent knowledge of Six Sigma and provided relatable examples.”
Lean Six Sigma Green Belt
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Darpan Behl
28/08/2022
Sr. Production Executive, Nestle
Strongly Recommended; Focus on Effective Tools
“Strongly recommended. Course module not only focus on the methodology but also emphasizes on the independent tools which are highly effective to handle the routine problems that we often face in organisation. “
Lean Six Sigma Black Belt
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Yogesh Kumar Joshi,
22/08/2022
Senior Manager,, Satvottam Dairy
Fantastic Learning with Practical Case Studies
“It was a fantastic learning experience, enriched with practical case studies that provided real-world applications and insights.”
Business Modelling Expert
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Skill-Oriented Course for Business Profits
“This is a meaningful and highly skill-oriented course for business profits and time reduction of the projects.”
Business Modelling Expert
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Eight Detailed Sessions Enabled Productive Learning
“These 8 detailed training sessions have enabled me to understand Simulation, Forecasting and Decision. Optquest along with the Sensitivity tool is another practical learning. This had been a very productive use of my weekends”
Business Modelling Expert
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Awesome Session on Simulation and Business Modelling Aids Decision-Making
“This is really an awesome session. A lot of new learnings and one of the best competencies. Very interesting to see the results from simulation and business modelling – which will really help to take business decisions.”
Business Modelling Expert