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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Balaji Loganathan
21/11/2022
Senior Manager, Hexaware
Wonderful Session on TRIZ with Examples
“It’s a wonderful session by VK sir with real-time examples & he recommends how everyone can learn TRIZ & use it in their respective domain.”
Creativity and Innovation Practitioner
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Gulshan Kumar
21/11/2022
Manager, UCO Bank
VK excellently taught creativity and innovation management
“Creativity and innovation management is the act of balancing creativity and innovation in your workplace taught to us in an excellent manner by VK sir. The fundamental lesson taught to us by V K Sir was that “innovators work best alongside colleagues who are too conventional to challenge their ideas, but unconventional enough to collaborate with them”.”
Creativity and Innovation Practitioner
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The trainer Elaborately Trained Us on Topics
“Our trainer elaborately trained us on every topic of the sessions. He was very helpful while problem-solving. Thank you, sir.”
Lean Six Sigma Green Belt
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Comprehensive Green Belt with interactive examples
“The Green Belt Six Sigma is greatly covered with proper examples. All the sessions are interactive and conceptual. Besides this, the faculty is very good.”
Lean Six Sigma Green Belt
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Positive Learning Experience with LSSGB Trainers
“Very good learning experience with LSSGB trainers “
Lean Six Sigma Green Belt
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Excellent training with interactive sessions
“Excellent training for professionals to start afresh experience. I had a good experience overall with interactive sessions during the classes, which also gave a complete overview of the academy.”
Lean Six Sigma Green Belt
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Sudip Das
13/11/2022
Deputy Manager, HDFC Bank
Wonderful Session Enhancing Analytical Skills; Thanks to Team
“This training would help showcase my analytical and graphical skills further. It was such a wonderful session. Thanks to the trainer and Team Benchmark for their wonderful efforts.”
Lean Six Sigma Green Belt
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Amardeep Kumar
13/11/2022
Student, IIT(ISM), Dhanbad
Comprehensive Coverage Supports Examination
“Course coverage is comprehensive and an excellent support for the examination material is present.”
Lean Six Sigma Black Belt