Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Mitesh Kumar Singh
18/12/2022
Manager Powertrain design and Project Management, Bajaj Auto
Interactive course with practical, industry-focused examples.
“1. Course content was exhaustive 2. Course delivery was interactive 3. It was based on live practical industry examples 4. One example taken and carried through the course is a tremendous concept”
Design Thinking Practitioner
-
Excellent Training and Learning Experience
“The overall training was very nicely conducted. Everything, starting from the course material, time allocation for the modules, to the way the trainer imparted knowledge, was excellent. In all, a fantastic learning experience!”
Lean Six Sigma Green Belt
-
Ajay Sandeep Chikkala
18/12/2022
Deputy Manager-Quality, Tata Advanced Systems
Best Delivery Methods Made Topics Easy to Understand
“Best Ways of delivering the sessions and making participants to understand the topic easily “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Expert Instructor Facilitates Informative Learning Experience
“This has been a super informative learning experience. The instructor is an expert in his domain and was able to help us understand the course material with ease.”
Lean Six Sigma Green Belt
-
Saurabh Dhaked
18/12/2022
Senior Manager – Employee Services, G4S Secure Solutions
Interactive Design Thinking Practitioner Workshop
“The Design Thinking Practitioner was more like a workshop and it was highly interactive. This is more of a practical approach taken in the training.”
Design Thinking Practitioner
-
Amazing training; relevant, market-aligned explanations
“The overall training was amazing, and the trainer is such a knowledgeable person. What I like the most is every topic is explained with the current market or current organization standards. I really enjoyed the learning process. Thanks for all your support, and looking forward to participating in many more courses.”
Lean Six Sigma Green Belt
-
Diptarco Singha
18/12/2022
Operations Specialist, IQVIA (IMS Health Analytics Private Limited)
Workshop Helped Understand and Streamline Processes
“The overall workshop will help me to understand the disputes and streamline the process by implementing some of the most usefull tools and techniques! “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Very informative training with excellent examples
“Very informative, very good training, very knowledgeable, the explanation was very nice. Every topic was explained with very nice examples.”
Lean Six Sigma Green Belt