Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Partho Karmakar
09/04/2023
Lean practices session by VK
“An insightful session on Lean practices by VK. I look forward to more quality sessions from a knowledgeable and experienced trainer.”
Lean Practitioner and Lean Guide
-
Excellent Course to Upskill Professionals Across Domains
“Excellent course to upskill oneself and equally important for professionals across domain “
Lean Six Sigma Black Belt
-
Awesome Black Belt Training with Knowledgeable Trainer
“I enjoyed all my Black Belt training sessions. The trainer explained everything clearly. He is very knowledgeable and willing to answer questions as they came up. Totally the training was awesome. Thanks you so much Benchmark Six Sigma. “
Lean Six Sigma Black Belt
-
LPLG Program Helpful for Implementing Lean Manufacturing
“The program LPLG is very helpful in implementing lean manufacturing in our workshop. The training was very nice and informative.”
Lean Practitioner and Lean Guide
-
Valuable Insights on LEAN Beyond Manufacturing
“This is a great program to understand LEAN and the way it works in different sectors other than Manufacturing. The participant’s guide, the examples, the discussions added a lot of value to the knowledge base. It was also a great way to meet leaders from different organizations and understand their thought processes.”
Lean Practitioner and Lean Guide
-
Amazing Learning of Lean Tools Guided by VK Sir
“Thank you VK sir for guiding and showing me the right way. We learned many tools and techniques in the last 2 days on the lean methodologies. Amazing Learning!!”
Lean Practitioner and Lean Guide
-
Vidhya Rathinavelu
09/04/2023
Manager – PEx, Cognizant
Sessions Provided Huge Clarity on Concepts
“The sessions were very clear and the clarity that I got on the concepts post the sessions is huge. I can definitely incorporate some of these in my line of work. Along with manufacturing examples, service industry-based examples were also discussed.”
Lean Practitioner and Lean Guide
-
Deep Learning with Examples in VSM and More
“Huge and useful deep learning with examples in VSM and in all other topics.”
Lean Practitioner and Lean Guide