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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Ravin Poojari
15/11/2024
Manager, Hapag Lloyd
Excellent Lean Six Sigma Training
“Thank you for the excellent training on Lean six sigma green belt. It was well-organized, engaging, and very helpful. I especially appreciate Mr. Parag Mehta for the clear explanations and practical examples on the topic. Great job and thank you for your efforts!”
Lean Six Sigma Green Belt
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Tushar.Vijay.Sowani
15/11/2024
Manager, Hapag Lloyd
Parag’s Excellent Training with Real-Life Examples
“Parag is an excellent trainer. The concepts were explained along with real life examples. He always kept the environment lively and interactive. All the queries were promptly and patiently answered by him.”
Lean Six Sigma Green Belt
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Kenechi Ijeoma Emeasoba
15/11/2024
Six Sigma Facilitator, DUFIL
Game-Changing Training Equipped Me with Essential Skills
“The Lean Six Sigma Black Belt training was a game-changer. It equipped me with essential skills to lead impactful projects, solve complex problems, and drive efficiency in my organization. Highly practical and insightful—perfect for anyone committed to continuous improvement.”
Lean Six Sigma Black Belt
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Vinoth Ramalingam
15/11/2024
Product Owner, Hapag Lloyd
Good Training Methods by Trainers
“Way of training that trainers to at the time of training will be good”
Lean Six Sigma Green Belt
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Samuel Kayode Uchenna Tijanee
15/11/2024
Six Sigma Facilitator, DUFIL
Decent Experience with Good Explanations
“A decent experience with rather good explanations”
Lean Six Sigma Black Belt
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Milind Sharad Kanvinde
15/11/2024
Quality Manager, Hapag Lloyd
Effective Workshop with Examples and Case Studies
“Effective workshop with many examples and case studies”
Lean Six Sigma Green Belt
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Pradhipa Veerappan
15/11/2024
Supervisor, Hapag Lloyd
The trainer’s Efforts Made Concepts Understandable
“The 4 days course was very good, the trainer put his best to make us understand the concepts, thank you”
Lean Six Sigma Green Belt
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Milind Sharad Kanvinde
15/11/2024
Quality Manager, Hapag Lloyd
Very Effective Workshop with Live Case Studies
“Very effective workshop with many casestudies and LiIve examples”
Lean Six Sigma Green Belt