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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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SUNIL KISAN AVHAD
Sr. Executive, Ferring Pharmaceuticals
Trainer’s Outstanding Skills Enhanced Learning Experience
“The trainer’s skills were outstanding and instrumental in enhancing our learning experience.”
Lean Six Sigma Green Belt
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MADHAN MOHAN THOTA SUBRAHMANYAM
Senior Quality Engineer, Finastra
Best Teaching and Explanations on Lean and Six Sigma Methodologies
“I wanted to learn about Lean and Six Sigma methodologies, particularly analyzing and understanding measurement. The teaching and explanations were the best part of the course.”
Lean Six Sigma Green Belt
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Erwin Alexander.E
Process Leader, Firstsource Solutions Limited
Useful Practical DMAIC Knowledge for Business Improvement
“The practical knowledge of DMAIC gained was very useful for business improvement.”
Lean Six Sigma Green Belt
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ANVESH.N
Product Engineer, Flex
Well-Managed and Systematic Coverage of Material
“The time spent on covering the material was well managed and systematic.”
Lean Six Sigma Green Belt
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Vaibhav Deshpande
Delivery Manager PMOEngineering, Flightnetwork
Training on Systematic Monitoring Highlighted Six Sigma Importance
“The training delved into systematic and statistical monitoring of processes, providing an interactive learning experience that highlighted the importance and applicability of Six Sigma tools, a testament to Benchmark’s exceptional program.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Anshuman Bhattacharya
Manager, Tata Consultancy Services
Well-Chosen Modules Provided Clear Framework for Understanding
“The modules selected for the course were particularly well-chosen, providing a clear framework for understanding key concepts.”
Lean Six Sigma Green Belt
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Chandravir Singh
Sr. Process Associate, Tata Consultancy Services
Exceptional Training Enhanced Workplace Skills; Highly Recommended
“To enhance my skills and apply them in my workplace, the training and the trainer proved to be exceptional. It stands out as one of the best trainings I have ever attended, and I would highly recommend it to others looking to improve their professional skill set.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Srinivas Somashekhar
Sr. Manager, Flipkart
Enlightening and Thought-Provoking Dynamic Learning Environment
“The dynamic environment made the learning process enlightening and thought-provoking. The interactive approach was very effective in engaging all participants.”
Lean Six Sigma Black Belt