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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Pradeep Chandrashekar
Sales Support Supervisor, Dell
Interactive Sessions with Real Scenarios Made Learning Rich
“My goal was to acquire knowledge and methodology from the Six Sigma Green Belt, and the interactive sessions packed with real scenario examples made this a rich learning experience. It was definitely worth the time and money I invested.”
Lean Six Sigma Green Belt
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Gayathri M
Student, SIIB
Real-Life Examples Made Concepts Easy; Great for SCM Students
“The way the lectures were taught, particularly the use of real-life examples, made the concepts easy to understand and apply. As an SCM student, I could understand the terms in detail and the basics of Business Statistics. This course was a great learning experience.”
Lean Six Sigma Green Belt
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Sagar Dineshbhai Mehta
Student, SIIB
Continuous Practice Solidified Understanding; Improved Decision-Making Skills
“The continuous practice of the concepts helped solidify my understanding. A lot of scope of improving in decision making”
Lean Six Sigma Green Belt
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ABHISHEK
Student, DOMS, IIT ROORKEE
Course Improved Professional Skills and Effectiveness
“The course significantly improved my skills, making me more effective in my professional role.”
Lean Six Sigma Green Belt
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Alok Singh
Student, SIIB
Good Mix of Humor and Seriousness Aided Understanding
“A good mix of humor and serious thoughts in class helped in better understanding of the course as a whole.”
Lean Six Sigma Green Belt
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Swapnil Shankar Sathe
AM. Planning, Dorf Ketal
Unparalleled Guidance Improved Quality and Revenue
“Benchmark offers unparalleled guidance, ensuring I can utilize principles to improve quality and revenue generation in my organization.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Sanjay Joshi
General manager, SilverDust
Benchmark Is the Best for Training
“East or west benchmark is the best.”
Lean Six Sigma Green Belt
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G.VIJAY SAGAR GOWD
Assistant Manager, Dr Reddys Labs
Instructor’s Structured Analysis Methods Helpful
“The instructor’s ability to present great ideas and methods for fixing issues through structured analysis was incredibly helpful.”
Lean Six Sigma Green Belt