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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Himangshu Deka
Quality Lead, Hinduja Global
Systematic GB Coverage; Interactive Sessions
“Highly satisfied, the way the trainer covered all the GB content in a very systematic manner. Sessions were very interactive and definitely helped all the participants in terms of gaining knowledge and up scaling their analytical skills.”
Lean Six Sigma Green Belt
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JOSHUA SAMSON E
SERVICE DELIVERY EXECUTIVE, Williams Lea India Private Limited
Simple daily examples made concepts accessible
“The use of simple day-to-day examples to explain concepts made the material accessible and understandable.”
Lean Six Sigma Green Belt
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William Dias
Operations Manager, Willis Towers Watson
Highly informative and well-presented content
“The content provided during the sessions was highly informative and well-presented.”
Lean Six Sigma Green Belt
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Vardaan Sharma
Executive, Honda Logistics India Private Limited
Excellent Study Materials Supported Teaching
“The quality of the study materials provided was excellent, supporting the high-level teaching and making the course thoroughly enjoyable.”
Lean Six Sigma Green Belt
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REVATHI SATYA KISHORI.KOLLURI
DEPUTY MANAGER, Wipro
Straightforward certification process ensured smooth completion
“The certification process was straightforward. It was well-organized and easy to follow, ensuring a smooth completion.”
Lean Six Sigma Black Belt
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Mayuresh Nanavare
Quality Analyst, Housing.com
Instructor’s Expertise Enriched Learning Experience
“The instructor’s knowledge and expertise were evident throughout the course, enriching my learning experience as I gained knowledge about tools used for Six Sigma.”
Lean Six Sigma Green Belt
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Thrisha Ashok
Consultant, Hewlett Packard
Exceptional Teaching Made Subjects Accessible
“The quality of teaching was exceptional, making complex subjects accessible and engaging.”
Lean Six Sigma Green Belt
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Deepali Gupta
Group Manager, WNS Global Services
Effective example explanations made concepts easier
“The explanations via examples were very effective. They made complex concepts much easier to understand.”
Lean Six Sigma Black Belt