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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Chintan V Patel
Assistant Officer, UltraTech Cement
Course helps understand statistics and implementation
“The course enables us to understand the statistics and good explanation of how to implement it. Gained excellent kind of knowledge by doing it.”
Lean Six Sigma Green Belt
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Advaith V Pai
Manager, Valenta BPO
Excellent training session
“Excellent training session.”
Lean Six Sigma Black Belt
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karthik.k
Executive, Healthium Medtech
Excellent Teaching Methods Made Complex Topics Accessible
“The faculty’s teaching methods were excellent, making complex topics accessible and interesting, which has made me eager to pursue further qualifications through Benchmark.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Ravi Goutham Kumar Choudary
Managing Director, Vijayalakshmi Fibres Private Limited
Enlightening interactions and personal touch examples
“The interaction and examples provided by Anurag Jain were enlightening and added a personal touch to the learning experience.”
Lean Six Sigma Green Belt
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HIMANSHU CHAUDHRY
Operational Manager, Virgo Softech Private Limited
Thorough Six Sigma knowledge acquired and applied
“My expectation was to acquire a thorough knowledge of process improvement through Six Sigma tools and how to apply this in my current role. The course provided an in-depth understanding of Six Sigma, which was excellent.”
Lean Six Sigma Green Belt
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Vignesh Nayak
Data Operations Project Leader, Here Technologies
Enlightening Six Sigma Phases Learned
“Learning about the different phases of Six Sigma during the course was particularly enlightening.”
Lean Six Sigma Green Belt
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Sunaina Joshi
Classroom Trainer/Process Trainer, VIVO Mobile
Adept facilitators broke down complex concepts
“The facilitators were adept at breaking down complex concepts from the start, which facilitated a deep understanding of foundational topics.”
Lean Six Sigma Green Belt
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Ashwini Dilip Bhube
DM – Customer Service Group, Vodafone
Hands-on examples useful for real-life scenario evaluation
“Hands-on practical examples were very useful. Learning how to evaluate real-life scenarios added great value to the training.”
Lean Six Sigma Black Belt