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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Shobha
Project Manager, Indegen Life Systems
Interactive Classes Made Learning Dynamic
“I loved how interactive the classes were, making learning a dynamic experience.”
Lean Six Sigma Green Belt
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Sai Ram C
Consultant, Accelsap
Great Course with Excellent Faculty
“Great course and excellent faculty”
Lean Six Sigma Black Belt
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Ameet Patankar
Deputy Manager, Accenture
Six Sigma Techniques Learned Through Engaging Instruction.
“The Six Sigma methods and techniques I learned can be directly implemented, thanks to the excellent knowledge of the Minitab software and the engaging teaching style of the instructor, who kept the class attentive throughout.”
Lean Six Sigma Green Belt
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Prasad
Commanding Officer, Indian Navy
Excellent Course; Suggest Provide Soft Copies
“Execellent course. It is recommended that softcopies of the training material be also provided to the participants for future reference.”
Lean Six Sigma Green Belt
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Ajay Kacker
DGM, Indus Towers
Exceptional Trainer Sparked Interest in Six Sigma
“I sought insight and means to execute a Green Belt project, and the trainer’s conduct and competence were exceptional, sparking interest and providing a compelling learning environment. It’s a course well worth attending for anyone interested in Six Sigma.”
Lean Six Sigma Green Belt
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Mrinal Vats
Assistant Manager, Indus Towers
Excellent Material Kept Training Engaging
“My goal was to learn how to improve output and process improvement for customer satisfaction. The course material and the approach to knowledge sharing were excellent, keeping the training session engaging throughout.”
Lean Six Sigma Green Belt
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Akshay Deshpande
Student, Industrial Engineering
Professionally Managed Course; Great Networking
“The course was dealt with in an exceptionally professional manner. A great source to network with industry professionals.”
Lean Six Sigma Green Belt
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Sijin Mohan
BA, Accenture
Training Successful: Excellent Trainer, Improved Self-Learning Materials.
“Thoroughly enjoyed the training for 6 days and wished we had few days more to discuss some of the topics in detail. The trainer was outstanding and his expertise in the concepts were evident in his training and whenever someone tried to challenge the concepts . Great job Benchmark and the trainer, and not to forget the way the course materials have been simplified which enables self learning to a large extent. Thanks for knowledge . 1 step forward for me personally in statistics and a long journey ahead toward insights and analytical.”
Lean Six Sigma Green Belt