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American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
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Swapnil Rane
Executive Engneer, ACG Associated Capsules
Provided Knowledge Was Very Good, Fundamental
“The knowledge given to us was very good and fundamental.”
Lean Six Sigma Green Belt
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Yashwant Murty V
Manager, ACN Healthcare
Benchmark: Premier platform for Lean Six Sigma learning.
The course’s clarity on tools and their application was second to none, assuring that Benchmark is a leading platform for learning Lean Six Sigma.
Lean Six Sigma Green Belt
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Karthickeyan Somasundaram
Team Leader, IQ Back Office India Private Limited
Superb Materials and Exercises Made Learning Interactive
“The training materials were superb, and the practical exercises reinforced the learning, making it a dynamic and interactive experience.”
Lean Six Sigma Green Belt
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Ashish H Jani
Manager – F&A, Adani Gas Limited
Adequate Time Ensured Thorough Topic Understanding
“The pace was normal and sufficient time was given to understand the topics. This allowed for thorough comprehension of the material.”
Lean Six Sigma Black Belt
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Sanjay Tripathi
Associate – Manager Supply Chain, Adani Wilmar Limited
Essential Statistical Tools Aid Process Improvement
“The statistical tools and practical examples which can be used as per the industry of the participants were very useful. These tools are essential for analyzing and improving processes.”
Lean Six Sigma Black Belt
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Santosh Varma
Senior Quality Assurance, ITC Infotech
Practical Approach and Brainstorming Highly Effective
“The practical approach and brainstorming sessions were highly effective and stimulating.”
Lean Six Sigma Green Belt
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RAJESH T
MANAGER, Admerus Biosciences
Appreciation for Detailed Instruction and Planning
“I appreciated the thorough planning and the quality of instructors who explained processes patiently and with great detail.”
Lean Six Sigma Green Belt
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Manisha Sharma
Product Support consultant, Adobe
Training Boosted Confidence in Statistical Skills.
“The Six Sigma training’s real-world examples and unique style of presentation by Parag not only kept the class engaged but also instilled a newfound confidence in my statistical abilities.”
Lean Six Sigma Green Belt