Your cart is currently empty!
American Express
Structured Thinking Behind Seamless Service
Our engagement with American Express offered a window into a culture that combines service excellence with operational discipline. Across teams, we found a strong focus on structured thinking, analytical depth, and a genuine commitment to doing things better — not just for efficiency, but for customer impact. The conversations reflected an organization that values both consistency and continuous learning, with a clear emphasis on strengthening internal capability.
It was a privilege to work with professionals who view improvement not as a mandate, but as a mindset — one that’s deeply embedded in how they serve, lead, and evolve
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Sunaina Joshi
Classroom Trainer/Process Trainer, VIVO Mobile
Adept facilitators broke down complex concepts
“The facilitators were adept at breaking down complex concepts from the start, which facilitated a deep understanding of foundational topics.”
Lean Six Sigma Green Belt
-
Ashwini Dilip Bhube
DM – Customer Service Group, Vodafone
Hands-on examples useful for real-life scenario evaluation
“Hands-on practical examples were very useful. Learning how to evaluate real-life scenarios added great value to the training.”
Lean Six Sigma Black Belt
-
Ashok kumar kalidindi
Hetero drugs
Learned Six Sigma Principles and Applications
“I sought to learn the principles of Six Sigma and its basic applications. The course was well-conducted, with a good blend of theory and practice, and I came away with a clear grasp of these fundamental principles.”
Lean Six Sigma Green Belt
-
RISHIKUMAR KANAIYALAL MISTRY
FINAL QUALITY CONTROL, Waaree Energies
Engaging quizzes reinforced Lean Six Sigma learning
“The quizzing segment of the course was engaging and reinforced the learning material effectively, deepening my understanding of Lean Six Sigma concepts.”
Lean Six Sigma Green Belt
-
Saleena Safiya
PMO, Hewlett Packard
Relevant Examples Simplified Understanding
“The examples related to theory were very relevant and easy to understand. The hands-on exercises and detailed analyses were highly beneficial.”
Lean Six Sigma Black Belt
-
Rajesh Kumar. K
Executive, Hexagon Nutrition
Exceptional Training Handling and Presentation
“The training handling was exceptional and engaging, with the presentation of information and methods really resonating with me. Benchmark’s methods are indeed transformative for defect resolution in processes and systems.”
Lean Six Sigma Green Belt
-
Akshay Chintawar
PGDM Ebusiness, Welingkar Institute Bangalore
Great sessions and team activities; career boost
“Benchmark your career with Benchmark Six Sigma. Great sessions, great team activities, and overall great learning.”
Lean Six Sigma Green Belt
-
Kaustubh Bhanudas Panse
Student, Western Michigan University
Brilliant instructor with real-life examples; highly recommend
“Blend of real-life and hypothetical examples provided by the instructor to teach the concepts. Brilliant instructor. Great quality of teaching and materials provided to us. Highly recommend this course from Benchmark.”
Lean Six Sigma Green Belt