Neha Rawat

23/06/2026

CX Specialist, Airbnb


Excellent Course on Continuous Improvement

This is an excellent course for learning and strengthening a continuous improvement mindset. It provides valuable insights into continuous learning and practical improvement approaches that can be applied across a wide range of business processes and industries.

The content is concise, engaging, and highly relevant, making it an ideal refresher for professionals who manage or lead teams. Overall, it was a rewarding learning experience that reinforced key process improvement principles and equipped me with practical ideas to drive operational excellence.

Excellence in Continuous Improvement Leadership (ECIL) (SP)