Arnab Chatterjee

01/11/2026

Senior Manager Quality, Capita India Private Limited


Comprehensive and Practical AI Readiness Learning

The Foundations of AI Readiness course provides a clear and well-structured introduction to AI for business professionals without a technical background. I particularly appreciated how it explains the four types of AI—Predictive, Generative, Conversational, and Automation & Integration—along with an AI Readiness Check and practical examples of how Lean Six Sigma practitioners can apply each type.

The comparison of conversational agents, platform comparison table, and hands-on Chatbase demonstration made the concepts more tangible and easier to understand. The Responsible AI section, covering fairness, transparency, privacy, and human-in-the-loop oversight, was especially valuable in highlighting that ethical considerations are just as important as technological capabilities.

The industry and functional exercises also helped connect AI concepts to real-world business applications. However, the course could be further enhanced by allowing more time for hands-on development and including additional case studies demonstrating measurable business results, as the content covers several topics at a relatively fast pace.

Overall, this is an excellent starting point for anyone looking to understand AI and explore its practical applications in their processes. It also provides a strong foundation for progressing to the CAISA program.

Business Excellence Master Black Belt