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Dara Jeevan Chandra
01/11/2026
Deputy Manager Quality, WNS Global Services
I recently completed the Master Black Belt workshop, and it was an excellent learning experience. Two competencies that particularly stood out were Business Modelling Expert (BME) and Creativity and Innovation (TRIZ) Practitioner.
The BME competency provided a structured approach to modelling business problems using data and translating insights into clear, evidence-based decisions. TRIZ complemented this learning by introducing a systematic approach to developing inventive solutions through resolving contradictions rather than relying on guesswork. Together, these competencies demonstrated how analytical thinking and creative problem-solving can work hand in hand.
The course material and exercises were outstanding—well-organized, practical, and hands-on. They provided valuable opportunities to apply the concepts to real-world situations rather than limiting the learning to theory.
Our trainer, Vishwadeep Khatri, demonstrated excellent subject expertise and explained complex topics with great clarity. His engaging delivery and practical examples made even challenging concepts easy to understand and apply.
I would highly recommend this workshop to professionals looking to strengthen their analytical thinking, problem-solving, and innovation capabilities.