Implementing ISO-Based QMS

The project was done in a rubber valve manufacturing unit. The unit lacked a cohesive Quality Management System (QMS), leading to inconsistent quality standards and rejections from customers. The team developed and implemented a comprehensive QMS based on ISO 9001 standards, including documentation, standard operating procedures, and regular audits. Training sessions were conducted for all employees to ensure compliance. This integration enhanced overall quality consistency, decreased customer complaints by 40%, and increased client satisfaction, contributing to an annual INR 3 lacs revenue boost.