Enhancing Security Management Practices

A project to reduce the security incidents of tailgating was done at a call center. Project involved upgrading the access control to automatically scan employee credentials along with anti-tailgating sensors, CCTV recordings of the door, revising the policies to make it a stricter punishable offence and sensitizing all employees on the implications of tailgating. The project was able to reduce the instances of tailgating to zero thereby saving the company a potential penalty of about INR 7 lacs.