Designing Reliable Apps

A Design FMEA project was done for a technology product development company to understand and mitigate risks associated with launching a new user app, including potential security breaches, data loss, and system failures. Basis the risk assessment, team uncovered vulnerabilities in data encryption, user authentication, and load handling. They implemented advanced encryption protocols, multi-factor authentication, and fail-safe features like automatic backups and crash recovery systems. As a result, system reliability improved by 48%, and security incidents decreased by 60%. The project helped avoid potential losses exceeding INR 4.5 lacs from data breaches and downtime. This led to a more secure, reliable app with enhanced user trust and satisfaction.