“Quality improvement in work was emphasized through effective identification of problems and conducting root cause analysis (RCA).”

“The focus on process improvement was comprehensive, covering essential concepts and techniques.”

“I learned some lean frameworks to reduce waste from processes, which were effectively conveyed through the teaching method and course content.”

“Developed a good understanding of quality with accuracy within TAT, along with logical approaches to improve daily activities.”

“I learned how to enhance efficiency through data analysis techniques discussed in class.”

“Good outputs were achieved through quizzes that reinforced learning objectives and concepts.”