Function: Business Excellence

  • Enhancing Forecasting with Business Modelling

    In one of the projects, issues with inaccurate sales forecasts, resulting in inventory shortages and excesses were identified that were costing the company INR 8 lacs monthly. To address this, the project team thought about using business modelling approaches to analyze the historical sales data using multiple regression techniques, identifying key factors such as seasonality,…

  • Driving Incremental Improvements with Kaizen

    Kaizen burst activity was conducted at a call center to encourage employees to think about small incremental improvements that can make the process better and their life easier. A total of 127 ideas were collected, out of which 103 were implemented. These ideas ranged from developing a macro to combining of 3 steps in a…

  • Cloud Migration for Scalability

    The IT department faced escalating infrastructure costs of INR 40 lacs annually and scalability issues with on-premise servers. To resolve this, the organization migrated its legacy systems to a cloud platform. They adopted scalable SaaS solutions for CRM and ERP, reducing maintenance costs by INR 15 lacs annually. The cloud migration enhanced system reliability and…

  • Accelerating Product Development with Agile

    The Leadership team along with Benchmark team spearheaded an Agile transformation within the product development department. They introduced Scrum methodologies, trained teams, and established iterative workflows. This shift addressed delays and miscommunications, reducing product development cycles from six months to three months. Enhanced flexibility and collaboration led to a 30% increase in project delivery speed…

  • Optimizing with RPA Automation

    The logistics team of an e-commerce company encountered inefficiencies in order processing, resulting in delays and errors costing INR 18 lacs annually. Since the process was repetitive the project team explored the option of automation and RPA. Key solution implemented was Robotic Process Automation (RPA) of the process. During the project, detailed trainings were provided…